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Help Me iT&D

Printer & Photocopier Repairs in Canberra & Queanbeyan

Struggling with a printer or photocopier that won’t do its job? We’re here to help…
Our difference:
– Locally Owned & Operated

– 100% Australian

– Mobile Service Available

– Established in 2010

Printer and photocopier services for homes and businesses in Canberra & Queanbeyan

Printers and photocopiers are the source of some of the most frustrating technical difficulties people can experience, whether at home or at work.

They often include:

  • paper jams
  • low or leaking toner or ink
  • poor print quality
  • connectivity issues
  • error messages
  • paper curling or creasing

You may also have problems with overheating, mechanical noises, scanning issues, misalignment, compatibility, and more.

Our experienced printer and photocopier technicians will come to you and diagnose the problem on-site. We will also attempt to fix it immediately so you can get back to business.

If we cannot complete the repairs then and there, we will advise on the ideal next step so you can make an informed decision about what to do moving forward.

To learn more or book a call out, contact us on 0406 750 669.

Why choose Help Me iT&D for printer and photocopier support

  • Certified technicians, over 30 years of experience
  • Certified OKI authorised repairer
  • Fast response times, including emergency or SLA support
  • Competitive pricing

We do not charge travel fees if you are within the ACT border. Call outs to homes or businesses in Queanbeyan and other suburbs in NSW do incur a travel charge, though we try to keep these as fair as possible.

Installation and setup for your new printer or photocopier

Bought a new printer or photocopier for your home or office and need it set up?

We’ll come to you and complete a full installation, including:

  • unpacking and assemblage
  • connecting to the network
  • installing drivers and software
  • configuring security settings
  • testing and final checks

We can also provide a training session so regular users are familiar with the printer or photocopier features.

Ongoing maintenance for your printer or photocopier

The best way to avoid emergency repairs or expensive replacements for your printer or photocopier is to have it serviced regularly.

Help Me iT&D provides ongoing maintenance services for printers and photocopiers both at work and at home. This includes:

  • servicing and cleaning
  • replacing toner or ink cartridges
  • changing the drum unit
  • checking and replacing worn parts where needed
  • updating firmware and software where applicable
  • calibrating and alignment of print heads

We’ll also check error logs and run any necessary diagnostic tests to ensure your printer or photocopier runs smoothly until its next service.

To learn more about our printer and photocopier maintenance services, please contact us.

Buy your printer or photocopier from us

Help Me iT&D has long-standing relationships with major printer and photocopier manufacturers. We can supply your next printer or photocopier, as well as any replacement parts needed.

We support all major brands, such as:

  • Lexmark
  • HP
  • Brother
  • Ricoh

  • OKI
  • Sharp
  • Konica Minolta

  • Epson
  • Xerox
  • plus more

For more information about brands and pricing, simply get in touch.

We support all major brands

Why Choose us?

  • Experienced Technicians: Our team is composed of certified and experienced technicians with over 30 years of experience in the industry.
  • Certified OKI authorised repairer.
  • Fast Response Times: We understand how crucial printers are in your daily operations, so we strive to provide quick and efficient turnaround times.
  • Competitive Pricing.
  • Same Day / Next Day Service.
  • Emergency / SLA Support.
  • Supporting ACT, SYDNEY, NSW & Surrounding regions **Travel charges apply for services outside of the ACT**.

We look forward to servicing your machine!
Get in touch
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0406 750 669
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support@helpmeitd.com
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ACN: 141 703 317
ABN: 39 141 703 317
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